Shipping policy

The checkout page provides the latest shipping status. PowerX ships normally within 24 hours as long as we have goods in stock.  You will be notified once we ship, or in the event that we experience any significant delays. We only ship in the United States and Canada and only via Ground service. 

If you need to make changes to your order(s) or have a cancellation request,  please email to Make sure to include your order number, cancellation request is not guaranteed. If your request is not successfully cancelled, our support team will supply you with an RMA# (  merchandise authorization) to return your order.

Customers are responsible for all fees associated with return shipping, unless the product is deemed a software or hardware-related issue with an RMA# (Return merchandise authorization).